Wednesday, January 12, 2011

"25 Most Common Sales Mistakes" by Schiffman (and what is working for me)

 I would like to share three things I have been doing lately:

  • Google Voice - anybody can sign up and it is free!
    • I give out my Google Voice number when leaving messages and speaking with Gatekeeps. People are most likely to call if I leave a shorter number. 
    • When a lead calls me back, I just call him/her back on my work phone
  • Constant Contact - the name says it all! Email Marketing - just go to ConstantContact.com
    • I started two different newsletters
      • One of for my current customers to give them tips and advice on how to get the most out of their Internet presence
      • The second for leads that are talking to me but have not yet bought
        • This is a bit different from the above one since I offer tips and advice and end it with talking about the latest and greatest types of products we offer
  • Being creative when it comes to lead generation
    • I was using YP.com in San Antonio for a while
    • Google Maps has also worked (I just go to the third page and find businesses that have not yet claimed their listing and/or do not have a website
    • Local Newspaper Websites
      • Whatever city I pick before I call I go their their local newspaper and try to brush up on the news - not just who is firing and hiring (a good indicator of a company that is growing or shrinking), but also what is happening around
    • I am going to try the Better Business Bureau in the current city I am working on
Without further adieu, here is a quick summary. Once I finish the book, I will post details.

"25 Most Common Sales Mistakes" by Steven Schiffman




  1. Not being obsessed
  2. Not listening to the Prospect
  3. Not empathizing with the Prospect
  4. Seeing the Prospect as an Adversary
  5. Getting distracted
  6. Not taking notes
  7. Failing to Follow Up
  8. Not keeping on contact with past clients
  9. Not planning the day efficiently
  10. Not looking your best
  11. Not keeping sales tools organized
  12. Not taking the Prospect's point of view
  13. Not taking pride in your work
  14. Trying to convince, rather than convey
  15. Underestimating the Prospect's intelligence\
  16. Not keeping up to date
  17. Rushing the sale
  18. Not using people proof
  19. Humbling yourself
  20. Being fooled by "Sure Things
  21. Taking rejection personally
  22. Not assuming responsibility
  23. Underestimating the importance of prospecting
  24. Focusing on negatives
  25. Not showing competitive spirit